Hybrid Bikes founder Frank Witowski on taking on the world from his Nelson garage.
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I've recently lost my motorcycle license and had to step down to an e-bike.
I like to understand what I am spending my money on. Honestly, I didn't enjoy the process of researching and finding a suitable e-bike.
Speaking to most of the local bikes shops I found to be really frustrating and sometimes downright patronising, comments like "you won't ever run out of battery" are not helpful.
Frank, however, is a breath of fresh air, he's knows the bike he has designed inside out, he's honest about expected performance. That was one of the key reasons I went with Hybrid bikes.
Initially, I still wasn't 100% sure I had make the best choice, but after 4 days and over 200km I can now say this has exceeded my expectations in every way.
Its a really nice bike, lightweight (relatively), the frame feels solid & handles as nicely on windy cycleways as it does at higher speeds. The motor gives solid output, you can fly along if required, or still happily cruise for more range. It eats hills for breakfast.
Little touches like a decent bell, good pedals, mudguards and a rack coming as standard add to the premium feel of this bike.
I like to understand what I am spending my money on. Honestly, I didn't enjoy the process of researching and finding a suitable e-bike.
Speaking to most of the local bikes shops I found to be really frustrating and sometimes downright patronising, comments like "you won't ever run out of battery" are not helpful.
Frank, however, is a breath of fresh air, he's knows the bike he has designed inside out, he's honest about expected performance. That was one of the key reasons I went with Hybrid bikes.
Initially, I still wasn't 100% sure I had make the best choice, but after 4 days and over 200km I can now say this has exceeded my expectations in every way.
Its a really nice bike, lightweight (relatively), the frame feels solid & handles as nicely on windy cycleways as it does at higher speeds. The motor gives solid output, you can fly along if required, or still happily cruise for more range. It eats hills for breakfast.
Little touches like a decent bell, good pedals, mudguards and a rack coming as standard add to the premium feel of this bike.
This is my second E-Bike and it is amazing. It is really light and comes with so many extras and attention to detail from someone who cares and really understands what you want from a bike. Apart from being so much lighter than my other one, it has all the helpful, finer details like a carrier included, easy to see display screen, gear indication, bell, comfortable seat, your choice of handle bars and grips … This bike actually makes you want to go for a bike ride!
Response from the owner:Hi Sally,
Thank you so much for your wonderful review! We’re truly pleased to know that we were able to design a Hybrid Bike that ticks all your boxes — and that it’s much lighter than your previous one.
Welcome to the Hybrid Bikes family! 🚴♀️
A big thank-you from me and the entire Hybrid Bikes team — your feedback means a lot to us.
We are extremely happy with our Hybrid e-bikes, and we appreciate Frank’s excellent personalized service and attention to detail. We were new to e-bikes, and Frank answered all our questions, helped us choose the components that matched our needs, and carefully set up our bikes to ensure they were an optimal fit. The bikes are very comfortable to ride, and we like the wide gear range with plenty of power for hills, as well as the long battery life
Response from the owner:Thank you, John, for your wonderful review! I’m very happy that we were able to deliver on all the expectations you had for your Hybrid Bike. We’re also extremely pleased that you chose our local brand in the end, and that we could make you so happy with your decision.
Thank you very much for me and the entire Hybrid Bikes team.
Frank literally bent over backwards to make our choice, our purchase and our collection a wonderful experience. We have been riding for over 4 years until we discovered Hybrid Bikes, and so thrilled our friends recommended we try one out. W love riding these bikes. We love the choices, the range, the smooth ride and t(e back up available. Cheers to Frank and t(e team for a local, top quality product. Blessings and favour on your future business.
Response from the owner:Thank you very much, Russell, for this wonderful review!
We’re so happy to hear about the fun you’re having on your new F22 Hybrid Bikes and for your support of our local business. It was fantastic to design something that ticks all your boxes and lets you take on any trail in New Zealand with ease.
A big thank you from Frank and the entire Hybrid Bikes team!
We have been customers and now good friends of Franks from his beginning of the business a few years ago. His bikes are just superb…someone is always asking us where the bikes came from and we are always proud to tell them. Nothing is ever too much bother, we know we can call Frank and if there is a problem, often with Jim’s help, it’s fixed straight away, cheerfully.
Having done hundreds of k’s, we still love our Hybrids and would so recommend.
Having done hundreds of k’s, we still love our Hybrids and would so recommend.
Response from the owner:Thank you so much, Alan, for this awesome review!
We’re proud to have had you as one of our very first customers back in 2018—and even more grateful for the friendship we’ve built since then.
It’s great to see you upgrading your wife’s bike to a newer model, and we can’t wait to hear the stories of where your Hybrid Bikes take you both this summer.
A big thank you from me and the entire Hybrid Bikes team!
Response from the owner:Thank you very much Maggie for your kind review. A big thank you from Frank and the entire Hybrid Bikes team!
I have had my hybrid e-bike for two years now and I love it! It is lighter in weight than many e-bikes which makes it easier to handle. It is very comfortable to ride. The company is good to deal with and provide a great, friendly service.
Response from the owner:Hi Janet,
Thank you very much for your kind review. We’re so happy to hear that you love your Hybrid Bike and are enjoying the weight difference the F18 offers compared to other brands.
A big thank you from Frank and the entire Hybrid Bikes team!
Wow we love our Hybrid E bikes and the service. Especially the way Frank spent time explaining all the features and ensured the bikes 'fitted' us before we headed off. Thanks, Frank really appreciated your wonderful service. Would recommend checking Hybrid Bikes NZ out. Laurie
Response from the owner:Hi Laurie,
Thank you very much for your amazing review!
We are really glad to hear that we were able to deliver exceptional service to you and your wife. Now you can explore trails all across New Zealand in absolute luxury and comfort.
A big thank you from Frank and the entire Hybrid Bikes team!
Response from the owner:Thank you very much for your great review. It is great to know that you like your Hybrid Bike and the service we provide. Thank you very much from Frank and the Hybrid Bikes team.
Love the bike, nearly done 10,000kms. The hybrid bike team have always been ready to help with servicing, great with communication and the kind of personal service you won't get with bigger brands.
Response from the owner:Thank you so much, Dan, for your wonderful review! It’s fantastic to hear you’ll soon join the select group of nearly 900 Hybrid Bikes riders who’ve clocked over 10,000 km. Knowing that our commitment to top-tier service gives you complete peace of mind—and that you feel comfortable calling us anytime—means the world to us. Thank you very much from Frank and the Hybrid Bikes team.
