Terms and Conditions

Terms & Conditions

These Terms and Conditions govern the use of the HYBRID BIKES online store including shopping and participation in promotions run by HYBRID BIKES. You can access this agreement at any time from the bottom of any page of the site.

HYBRID BIKES provides quick, easy and secure shopping.

The products displayed on the site can be purchased using a secure online credit card transaction facility, PayPal or different Finance options. You can be confident that all of your details are protected by the latest security and are used only for purposes of the transaction on the site.

You will be given the option to register at checkout. Your shopping address details will be filed saving you the effort of entering these details each time you checkout.

This is optional and purchases can easily be made without having to register.

International Orders

We currently do not ship outside of New Zealand.


All prices in the shopping areas are in New Zealand dollars (NZ$) and include GST (15% sales tax). All prices are correct at time of publication, however we reserve the right to alter prices for any reason. If this should happen after you have ordered a product, we will contact you prior to processing your order.


Shipping costs are between $120 – $150 per bike, $50 per bike rack and $12 – $20 per accessory. Please note, shipping costs may be subject to change.

If the shipping cost is noted as ‘to be confirmed’, Hybrid Bikes will email you with an invoice for the shipping freight once it has been calculated.


We use the secure Hosted Payment page solution from DPS to process online orders. Customers can see their cards being authorized and debited in real time, all in an SSL secure environment. The Hosted Payment page enables us to offer customers a safe and speedy online shopping experience.

DPS is committed to protecting the security of your data. A variety of security technologies and procedures are used to help protect your personal information from unauthorized access, use or disclosure. When we transmit sensitive information (such as a credit card numbers) over the internet, we protect it through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Use of the Service by You

Your right to use hybridbikes.co.nz is personal to you. You are responsible for all of your own use of the Service. You may not download, modify, transmit, or otherwise use any material from the site for public or commercial purposes.

The sites content, information and advice is free of charge (unless otherwise stipulated). However you are responsible for your own network and connection charges.


Hybridbikes.co.nz may provide content and information which children may find interesting and may wish to access. However, no one under the age of 13 years is allowed to provide any personal information. Minors under the age of 18 years are prohibited from making purchases, including subscriptions, on the service.


This site provides general information about Hybridbikes.co.nz and the products and services we offer. The information contained in the site has been prepared solely for the purpose of providing information about Hybridbikes.co.nz, its subsidiaries and the services and products they offer. Hybrid Bikes reserves the right to change, delete or move any of the material on the site at any time without notice.

HYBRID BIKES and its affiliates shall not be liable to you or any third parties for any direct, indirect, special, consequential or punitive damages allegedly sustained arising out of your access to or inability to access the site. This includes viruses alleged to have been obtained from the site, your use of or reliance on the site or any of the information or materials available on the site, regardless of the type of claim or the nature of the cause of action.

Policy Changes

Any changes to this policy will be posted here.

Contact Details

If you have any queries regarding shopping with HYBRID BIKES, please email info@hybridbikes.co.nz.


You can breathe easy knowing that our New Zealand based customer care team is available 7 days a week. If you have questions about any aspect of HYBRID E-Bikes including sales, technical or warranty, we are ready to help.