What our customers say

My wife and I purchased 2 F18 Cruise Elite Specials in December 2020 and so far we have not been disappointed. The bikes are high quality, fantastic to ride and backed up by outstanding end-to-end service and support form Frank. We wanted something that we could enjoy on NZ trails (winery tracks!) and roads and they have been perfect. Their design and style gives you the confidence to ride safely with plenty of power required when needed coupled with great distance range. They have also generated a lot of interest with people asking us about them and where we bought them. If you have any doubt, read the reviews! A great purchase and happy to highly recommend Hybrid Bikes.


Hello Frank,

I’ve been meaning to let you know just how much Lyal and I have been enjoying our Hybrid bikes. We’re riding three or four times a week for recreation and I’m commuting to all my work jobs on my bike and have clocked up almost 600kms already.

The Hybrid is perfect for the riding we like to do. It’s so much lighter than my previous ebike and very responsive on hills.

We ride the local trails and have found the tyres you chose for us are perfectly suited. All my concerns about the comfort of the seat, the handlebars and hand grips have vanished; how you’ve set the bikes up works really well. They are a pleasure to ride and I don’t get the sore hands and neck I used to feel riding my old bike for any duration.

Lyal Cocks

Happiness is my Hybrid. The carbon fibre frame makes it so light I can bike with no power when I’m feeling like a ‘workout’ but I have the power when I need it. Frank and Kim are great to deal with – nothing’s a problem and they are genuinely passionate about their MOST EXCELLENT Hybrids, as am I. One happy Hybrid owner.
Thanks Frank and Jim.

Diane Turner

Woman riding HYBRID E-Bike - Road bike beside the ocean
From the first email with Frank (followed quickly by a phone call) the service and care from Hybrid bikes has been second-to-none. Frank and Jim are true professionals with a passion for bikes and riding. They have both gone above what any shop or larger outfit would do to build the right bike for me, inviting me to visit them in Nelson (which I did), followed by many emails and phone calls to ensure things were correct and going the way we all wanted.
More recently I had a slight issue with my battery and Frank was onto the fix within minutes. And I mean that literally; he’d rung me, chatted through things, then couriered what I needed, all within 30 minutes.
I can’t rate Hybrid highly enough. This has been the best experience when purchasing and owning a bike (and I have five) so far.
– Glynis Te Maipi-Kemp

Thanks Frank for putting the mirror on yesterday…it’s a hit!  Here are a few possible words for your web site.

Having an ebike has enabled me to explore parts of our local area that previously would not have been possible. The Hybrid bike is easy and enjoyable to ride and has been an excellent purchase. In the six months I’ve had mine I’ve done nearly 3000kms and so I feel very able to recommend Hybrid bikes. The back up service is second to none and I fully expect to be riding mine for many years to come.

– Sue Cooper

WOW what a bike!

When I purchase any equipment I look at 3 important issues,

(1) The sales person.
(2) The product,
(3)The after sales .
When I first looked at the Hybrid ebike I was not ready to purchase but with Frank & Jimmys enthusiasm for their product I took it for a ride, wow what a bike, I needed something lighter than mine & better balanced & this bike ticked all my boxes, as a 75 yr old I am now doing longer trips & trails, my last one was 98kms on one battery charge which exceeded all my expectations (being able to ride without power really helps) Would I upgrade in years to come with another Hybrid, yes without hesitation.

– Chris Page


2000Km on a Sports Elite

In November 2018 I purchased the first ever Hybrid Sport Elite. This weekend after 11 months of cruisy biking I turned over 2000 km on the Abel Tasman Track in Golden Bay. The Sport Elite has eclipsed all my expectations. The bike is light to ride, has great power and takes me places I wouldn’t have gone on my conventional bike. In a nutshell its been a whole lot of painless peddling fun.




The Hybrid Sport Elite mountain bike is one amazing bike. I wish I had lots more time to spend on it. The performance is unreal, grunty on all terrain, and especially on hill work. The carbon fibre frame, along with its geometric design construction, makes these bikes phenomenally easy and comfortable to ride. On my extensive research before purchasing, I found the Hybrid bikes performance above and beyond a number of top-end well known branded bikes on the market, and at a very competitive price. To sum it up, FANTASTIC to ride.

Peter Hewitt



Search and Rescue

The bike trialed was a Hybrid brand E-bike developed in Nelson by Frank Witowski. The bike was put to test on a 50km loop from Marsden Valley and return, via Barnicoat Hill, Jenkins Hill, Third House, Coppermine saddle returning via the Maitai Valley to Nelson City and back to Marsden Rd via the Railway Reserve over Bishopdale Hill.

The bike climbed Glider Rd to the top of Barnicoat effortlessly by using a range of power options available. I estimate an all up weight carried at approx 119 kgs bike inclusive, being rider and gear. The bike has a great range using electric assist and traditional gear shifting. The whole journey on a single battery took me 3 hours 45 minutes which was very good. Total altitude over the 50km loop was 1357m using info from my Suunto Ambit watch. I found the bike well balanced and still pleasantly rideable without power assist.

The question being asked is whether or not an E-bike has a place in SAR operations, after my recent quest my initial thought on this question is a big YES.

Aaron Hunter


The choice of an E Bike

My old mountain bike and myself were getting a bit tired and riding was not so pleasant anymore. After talking with other oldies who were having fun again on E Bikes I decided this was for me. After a lot of research and trials I purchased a Hybrid Elite E bike and I have not been disappointed. At 77 years old it has renewed my pleasure of biking. In the short time I have had it I have ridden nearly 1000kms on all sorts of paths and trails. From Kinloch on Lake Taupo I even tackled the Great Lake Trail, a grade3 intermediate ride and the Hybrid handled it like a champion. What a great track with great views I still get a buzz just remembering it. I thoroughly recommend the Hybrid Elite E bike. It is everything you could ask for and more. All components are top of the line and the carbon fibre frame makes it lighter than most which is a must for lifting onto my bike carrier. Thank you Hybrid Your service and backup is second to none.


Vern Herdman


Hi Frank, answer to your Questions:

Why did you buy an e-bike?


We really enjoy cycling locally and on 3 or 4 day trips at least once a year, so we decided it would be best for Lorraine to upgrade to an E bike. We went looking and it was then that I also decided that in order to stick together I should also invest in one……we are both over 70!


Why did you choose a Hybrid e-bike?


We had a look around at various makes and models and came across your website, so contacted you and enjoyed the fact that you were very accommodating and invited us to view your own manufactured Hybrids and try them out, we immediately were impressed and decided they suited very well and made the decision to purchase. Of course on of the deciding factors was the fact they were your own design.


What advantage do you see with Carbon Fiber?


Probably the weight factor, we have a motor home and the less weight the better, the fact being carbon fibre makes them look great, smooth lines, nice! Cheers……Alan & Lorraine


Alan & Loraine McKenzie


Totally happy with my Hybrid Sport Elite choice



I purchased the first Hybrid Sport Elite bike in November 2018 and had it set up with a custom fitted handle bar including (those bull horn bar thingees!!) I didn’t want a hard out mountain bike, just one that was more sporty looking than the Hybrid Commuter. In addition to using it on urban and rural cycle ways I also wanted to be able to take it on easier off road tracks and trails. After 6 months of use this bike with its powerful motor has ticked all the boxes for me. Head winds and hills are not a problem! The bike also has powerful front and rear lights for those early morning commutes to work. Totally happy with my Hybrid Sport Elite choice.


Geoff Cameron



“My Hybrid bike has opened up a whole new universe of cycling for me. I can now contemplate doing rides which, before, seemed too long and hard”.



“I love how versatile my Hybrid bike is. I can use it for work, monitoring the Great Taste Trail, and ride it on a variety of terrain, on and off trail, with absolute confidence.’



‘I’ve started a new love affair….with my new Hybrid bike. I’ve named it ‘Mariah’ because it goes like the wind!’



‘We couldn’t have asked for better service from Frank and Jim at Hybrid bikes. They really looked after us. We feel like we are in very capable hands, as we can trust in their on-going interest and pasion for these bikes.

Marion and Bill


“It felt really good to be buying local, and buying such an excellent product.”


More reviews from Facebook


You can breathe easy knowing that our New Zealand based customer care team is available 7 days a week. If you have questions about any aspect of HYBRID E-Bikes including sales, technical or warranty, we are ready to help.