Frank is an amazing ambassador for his bikes! Very impressed with how he generously gave us time and explained the features of the bikes 😊👍🏻. This customer service is very rare.

A car at a roundabout failed to give way and hit the back wheel of my Hybrid. (5yrs old, 10,000+km) Fortunately I had only minor injuries that resolved in time. My kids took the damaged bike to Frank and he dealt with the insurance company on my behalf to get settlement by way of a cash payment which I put towards a new Hybrid and a MIPS helmet (the old one saved me from serious head injury or worse). The support I received from our local bike manufacturer was incredible and I am deeply appreciative.

Bought my M18 in February from Frank. What can I say except - fantastic from the bike perfomes great with its 506w battery. Franks communications during the purchase was excellant. He great explained all the workings and care necessary, servicing, pre set up ride to determine seat height, handlebar configuration etc etc. Thoroughly enjoyed the experience and would highly recommend dealing with Frank and trying his range.

I have enjoyed riding my bike so much , love my days like today biking with my grandson. Great experience from buying to riding, totally recommend hybrid bikes

Thank you so much to Frank and team at Hybrid for your amazing product and service. I am so thrilled with my first e-bike and the adventures that go with it! And what a game-changer it is!!! I can go far longer distances and more places than I normally would and have full confidence that my F22 Cruise Elite bike will perform brilliantly! Absolutely LOVE it 🤩 If you are looking for a really good quality e-bike and accompanying service then I totally recommend checking out Hybrid Bikes - you won’t be disappointed.

I first became interested in Hybrid E-Bikes about three years ago when I heard Frank Witowski talking to Jessie Mulligan on RNZ. I have just purchased my second Hybrid E-bike - a F22 Cruise Elite Special, which I absolutely love. I already had a F18 Cruise Elite Special, which I bought when my brother purchased his M18 Cruise Elite Special. I have ridden over 5000 (comfortable and enjoyable) km on my F18 in two years and was very happy when my sister decided take over this bike and join us on our rides. I tried out a few other step through E-bikes and the Hybrid was the most comfortable and easy to ride, as it is carbon fibre and light weight. Like the F18, the F22 is easy to ride with no battery power. The extra torque (95 N m) of the F22 motor makes riding up hills easier in a lower power setting, plus the comfort seat is wonderful. I set up my F22 with a few of the extras from Frank such as the Suntour suspension seat post and the Rockbros large trunk bag (with a water bottle holder), plus a full front fender and the Home Mechanic repair stand (so I can keep my bike in good condition between services). I also bought the Hiplock Wearable Chain Lock, to make sure my bike is safe and secure. The Rockbros trunk bag fits nicely on the carrier and is easy to take on and off. Exemplary bikes designed by the exemplary man himself - Frank Witowski, who is just an email or phone call away - he offers wonderful, support, advice and service and extras that fit and complement the Hybrid E-bike range. When you buy a Hybrid E-Bike you won't be disappointed.

I absolutely love my new lightweight carbon fiber ebike built by Frank. More power, comfortable seat and and great suspension. The service is amazing, and Frank is available help with any little issues anytime. I am happy to recommend Hybrid Bikes.

I had been looking at the Hybrid bikes online for ages. We went to see them at the Outdoor Show in ChCh and decided to buy one. Frank was at the show and he was so knowledgeable and helpful and enthusiastic. The bike arrived down from Nelson so quickly and Simon went out of his way to put it together and set it up for me, late on a Friday afternoon. He was also super knowledgeable and helpful. The whole experience was excellent. Frank has since been in touch to check on the bike and be available if I need any help. I have been on some lovely long rides and it goes like a charm. First time on 29 inch wheels so I am still getting used to that but such a treat having the power. My husband sure enjoys tucking in behind on his regular bike and using me as a wind break!

After six years with my previous E-Bike I decided to upgrade and bought a Hybrid bike. I ‘m so pleased I did. After three weeks I can say, I think the Hybrid bike is sensationally good. It is so comfortable to ride and is set up perfectly. The extra torque and power makes so much difference to my rides. I cruise along now with no problem into the strongest head wind and up the steepest of hills. I ride a lot with a fairly large group and I was struggling to keep up, now I’m easily up with the front riders and having a ball. This bike has given me more years of biking to come and at 82 that’s not bad 😊

This is my second E-Bike and it is amazing. It is really light and comes with so many extras and attention to detail from someone who cares and really understands what you want from a bike. Apart from being so much lighter than my other one, it has all the helpful, finer details like a carrier included, easy to see display screen, gear indication, bell, comfortable seat, your choice of handle bars and grips … This bike actually makes you want to go for a bike ride!